Privacy policy

WHAT WE COLLECT

Personal data is data that can identify a person such as name, address, email, phone number and IP-address.

NUAD COLLECTS PERSONAL DATA

When you visit www.nuad.dk, we automatically collect information about your use of the website, e.g. the browser you are using, search words you have used on the website, your IP-address and network location, and information about how you access our website. We collect this in order to optimise the user experience and functionality of the website.

If you as a wholesale or contract customer buying products from NUAD, or if you have contacted info@nuad.dk, we collect the data you yourself provide, e.g. name, address, company, mail, phone number, payment method, info on the products you have bought and might have returned, and shipping information.

When you sign up to our newsletter (Private, Contract Dealer or Wholesale) we collect the information provided when signing up, being your name, mail and country.

WHAT WE DO WITH THE INFORMATION WE GATHER

The purpose of collecting and using your personal information can be divided into the following two categories:

There is some personal data that we need to know about you, in order to deliver our service to you, e.g. identification and contact information like your name, your address or mail. We have to follow the current legislation at all times and therefore register and save relevant personal data. Thereby complying with tax and bookkeeping legislations.
There is some personal data that we would like to know about you in order to improve our services, communication and marketing so we can offer you the best and most relevant information and service.

DELETION OF PERSONAL DATA

Your personal data will be deleted when it is no longer relevant for the initial purpose for why it was collected, processed and saved.

SHARING OF PERSONAL DATA

We do not sell, publish or in any other way forward your personal data to others, unless:

It is necessary in order to deliver our service to you.
It is necessary in order to comply with legislation.
You have given us your consent to do so.
It is part of a collaboration with data processors, both in and outside of EU/EØS.

YOUR RIGHTS

To get transparency about how we handle your personal information, we hereby inform you of your rights.

RIGHT TO ACCESS

You are at any time entitled to get access to any information we have regarding you, what our purposes with the registration is and from where we have obtained the information.

You have the right to get a copy of the personal data we have on you. If you want a copy of your personal data, you need to send a written request to info@nuad.dk.

You can be asked to document that you are who you claim to be.

RIGHT TO CORRECTION

You have the right to get incorrect information about you corrected. If you find that NUAD holds incorrect information about you, you are always welcome to write us an email so we can correct the information.

RIGHT TO DELETION

You have the right to get all or some of your personal information deleted by us, if it does not conflict with another Danish law.

RIGHT TO LIMIT HANDLING OF PERSONAL DATA

You have the right to ask us to limit the handling of your personal data.

RIGHT TO OPPOSE

You have the right to oppose our treatment of your personal data, in regards to direct marketing and profiling.

RIGHT TO REVOKE

You have the right to revoke your consent. If you wish to revoke your consent, please contact us at info@nuad.dk

RIGHT TO COMPLAIN

You may appeal to Datatilsynet if you believe you do not receive the information that you are entitled to under the regulation.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and this privacy statement does not govern such sites. You should exercise caution and look at the privacy statement applicable to the website in question.

PROTECTION OF PRIVATE INFORMATION

We are totally committed to protecting the privacy of our website visitors and customers. NUAD ApS do not sell, share or transfer your personal information to any outside parties other than our third party processors.

For the sole purpose of operating our business, suppliers or third party processors (such as credit card companies, customer service providers and shipping companies) may process your information, but only to the extent that it is needed to assist the NUAD business.

COOKIES

When you visit www.nuad.dk we collect information about your activities on our website (for example by using cookies). A cookie is a small data file placed on your computer’s hard drive containing information about which parts of our website you have visited. We use cookies to personalise your online experience and to collect statistical data for the purpose of improving the buying experience on the website. Cookies are reliable files and they cannot execute program code, transmit viruses or be used to collect information about what you otherwise may use your computer for. We do not use cookies to store or collect personal information.

You are free to decline the use of cookies. Most web browsers permit you to delete or block cookies and to warn you and ask for your consent before cookies are stored. You can find help in your browser on how to set your browser to handle and possibly block cookies. If you do not wish to use cookies when visiting our online store this may affect your shopping experience, as we among other things use cookies to keep your shopping cart updated. The use of cookies is also necessary if you want to be able to place an order.

HOW DO WE USE COOKIES?

We use cookies for the following primary purposes; functionality, web statistics, sales and advertising. We use the functional cookies to ensure that our online store is functioning as intended, which among other things includes that you are able to add items to your shopping cart, place an order, etc. We do not store any personal information and the cookies expire and no longer have any effect once you have closed your browser.

WHAT DO WE USE COOKIES FOR?

We use services from Google (Google Analytics) to collect web statistics. Cookies from this provider among other things allow us to see which pages are visited, where the traffic comes from, etc. We use the information to measure and improve the user experience on our website and to follow up on sales and ad campaigns.

Additionally we use partners that help us to keep track of user activities, profitability of online marketing and to deliver targeted online ads when you visit other websites. These services may use third party cookies provided by our partners.

CONTACT

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@nuad.dk or by mail using the details provided below:

NUAD ApS
Søndertorp 97
7400 Herning
Denmark