Refund policy

RETURN POLICY

If you want to return your item, you may return your non-damaged and unused NUAD purchase in its original packaging within 14 days of receipt. Please fill out the form in our return portal.

We want you to be 100% satisfied with your purchase from NUAD. Once you have received your delivery, please inspect the product(s) and inform us within 5 working days of delivery if anything is missing or has been damaged in transit. We will refund or replace any item that arrives damaged. To claim the product, it needs to be returned in its original packaging. Please fill out the form in our return portal.